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We’re living in desperate times, with many people facing the grim prospect of homelessness or already living on the streets. We receive calls daily from people seeking shelter. While we ran a TEMPORARY shelter for eight months during hard lockdown, it has since CLOSED DOWN. Much as we’d love to be able to help with shelter, we simply do not have the facilities or the resources to do so. However, should you need or know of anyone needing shelter, please read on.


Please note that the earlier in the day you make contact, the better. Most of the people working there are not available outside of normal office hours or over the weekends. Before calling, try to find out as much as you can from the person seeking shelter (e.g. ID number, area, age, male/female, children and ages) and any other information they can provide.

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Your first port of call should be the City of Joburg Displaced Persons’ Unit on 011 407 7274.

Other numbers you can try are 083 702 6806 or 083 702 6807.

If you’re unable to reach any of the above numbers, here are a few more contacts:

Please be patient as the shelters are under huge pressure and need to follow specific processes for assessment and intake.

Listed below are some of the shelters in Johannesburg, but please note that space is not guaranteed. Not all of their numbers are available, so you may need to go there directly for help:

  • 3 Kotze Street, Braamfontein – night shelter

  • Windsor West shelter – 23 Knights Street, Windsor West

  • Sisters of Mercy Immaculata Hall – 17 Sturdee Ave, Rosebank – 011 788 6829

Please remember that these shelters also have to go through the necessary assessment processes before granting accommodation, which takes time.

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